Kotak Mahindra Bank — Kotak Mahindra Bank TBMS charges ( Fraud )

Address:

560033

TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged. The branch manager assured me in July when I changed my account type, that I will not be charged any further and In oct again I was charged 969 and 969 Rs twice for month of july and august. Such a big fraud from Kotak mahindra bank. Kotak is deducting Rs969 from my bank account every month in name of low balance. At the time of opening they informed that its a salary account hence zero balance. Now they say you have to maintain a minimum balance of 50, 000 every month. In last 6 months (from feb to Aug) 10000 Rs has being deducted from my account in name of low balance charges. The most surprising thing is that I was never informed about this low balance. No email, no phone call no text message. Such a great customer service. Not just this, I changed my account from salary account to current account in July, still am being charged every month. After spending hours of discussion with customer care am still charged. Kotak bank is a fraud, is doing clear unjustice with the customers. We the customers are depositing our hard earned money in banks to keep it safe and bank itself is eating away our money. There should be strict laws against private banks in India. Banks like kotak are forcing customers to keep their white money not in banks but at home at our own risk. Hats off to banks like Kotak in India, poor Indian laws and poor common man of india.

I never heard any Bank in India for salary accounts, Annual Debit card fee is 862.50

They never informed about these things.

Who will be response for this, For Credit payment purpose i kept this money in the account, With out prior You people deducted 10, 000. Please revert back to my account.

Please provide the justification and take the appropriate action on this.

Regards

Suresh.