[Resolved] Kotak Mahindra Bank — KOTAK MAHINDRA IS SENDING TELECALLERS HOMETO COLLECT THE PAYMENT IS THIS ILLIGAL OR NOT | |||
Dear Sir/Madam This issue should be taken seriously if not the consequences are serious .First of all My first mistake is that i did not pay the minium amount due for the last two months i was hospitalized secondly my work timings are changed i am working for 12 to 9 thirdly my phone is not allowed in the office . People from kotak had called my regarding my payment i agree to that one i did not pick up the call because of information security secondly the problem is that i got a call from a mobile number [protected] name sarvanan he introduced himself as a tele caller and asked for my payment i told him i have done which i did but he did not tell me that he went to my house and spoke to my father about my payment and asked him to call me when i went home he is telling me this so made a stop payment on my account urgently when i called him he gave me his bosses number which is [protected] that man is not answering my phone properly only how can a telecaller come home is he the recovery agent does a bank give permission for a telecaller to come home and collect payment thirdly today i got a call from suresh from chennai number[protected] that guy called me a defaulter what the heck are you thinking of yourself what rites do you have to call me a defaulter without any reason if you do not take any action against this one i have already given a report to the police station regarding this one and i want the persons address where he stays either you take action or else i will take action .reply me or call me before 12 understand Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Dear Customer,
We would be glad to assist you, hence request you to kindly provide your Contact number / Customer Relationship number / Credit Card Number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.
We would be glad to assist you, hence request you to kindly provide your Contact number / Customer Relationship number / Credit Card Number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.
The worst Bank as the same is happening to me these people are inhuman and do not care about RBI Supreme court or customers condition.They will only give false promises.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Apologies for the inconvenience caused. We would like to inform you that your concerns have been forwarded to the respective team for further investigation. We assure that you will be in receipt of a revert from them shortly.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team.