Sir,
I am having a Saving account no. [protected] and a Securiy account having a shares value of about Rs 40 lakh with your bank recently my wife also opened a account in u r bank vide a/c no.[protected] . These details are being given for confirmation of my status and and to make sure that a suitable action will be taken by yourself .
Being a senior citizen of plus 70 today I visited your bank at about 2.15 pm to deposit amount in my account only two staff were present named Mr. Shivam and lady staff m/s Rachna . nobody was sitting on cash receipt counter when I requestd for making deposit m/s Rachna plainly refused due to networking problem
and declined my request. Due to my advance age I requested that accept the payment she refused when I asked for a written refusal the Mr. Shivam made a call on his phone to some official on his direction m/s Rachna reluctantly accepted my deposit
Now, m/s Rachna made a derogratory remark regarding the deposited amount and said the amount is highly suspicious a mere Rs 44000/- (Forty four thousand only) and she will have to verify my phone no registered with u r bank and written on my deposit slip as such she made me call on her mobile no.i.e. [protected] .
Would u be kind enough to verify that this sort of treatment is being given to senior citizens in u r bank and further I confirm if I dont get any prompt response from u r bank in this matter then I will have no option but to close my total association with your bank including closure of my securities account.
Narendar Singh
A/c [protected]
Mobile [protected]
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