Kotak Mahindra Bank — money deducted from bank but recharge not done

Kotak Mahindra Bank — money deducted from bank but recharge not done

D Deepak Jarwal from Nashik, Maharashtra

I did 2 tatasky dth recharges from kotak banking app of rs 300 each. 1st recharge at 26th Aug 2017 of 300 2nd recharge at 27th Aug 2017 of 300. Money deducted from bank but still balance not credited to bank. After contacting Tatasky support they informed me that there is no recharge done for the same date and money should be refunded within 3 working days, now its more than a week still money not credited yet. Give me my money back. +1 photos Was this information helpful? No (0) Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

Maruti Padma Priya

from Gudivada, Andhra Pradesh

No idea how my autodebit option for payment of credit card is enabled. Money is cut with out knowledge and I had to pay fine every month. Calling customer care no response. If it is active kindly deactivate the autodebit option and credit my money back.

Kotak Mahindra Bank Customer Care's response, Sep 6, 2017

Verified Support

Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2lrU3h9 or for immediate assistance you may call @ 18602662666.^Team Kotak