Kotak Mahindra Bank — My account was closed without any information & I have balance in account I need my money back.

Address:Velachery kotak bank

My mobile banking not working fine

divya Dinu
Fri, Jun 26, 7:28 PM (3 days ago)
to care, ceo, bina.chandarana, service.securities, clientservicedesk, service.carfinance, customerfirst, service.cards, md

Dear Team,

I visited the branch office bank in velachery due to my account not working. & they have told me that KYC was not updated so that the account was closed.
But i didn't receive any msg .mail.or call for this when opening the new account we receiving many mail call & msg .without any information my account was closed & i have mai balance RS 2000/- & plus - so when i visited to mobile banking that time it was not operating now due to covide19 we are in emergency situation i have 6 month baby also i want to go hospital.& some personal reason but still now there is no response for my money . & i have given the letter my id proof & check leaf to return my money back to another account of mine in the velachery brand .So please check my issue & need immediately solution.

On Wed, Jun 17, 2020 at 12:51 PM divya Dinu wrote:
Please need status.

On Tue, Jun 16, 2020, 7:52 PM divya Dinu wrote:
Dear Team.

I have a issue in my Mobil banking account

Account number : [protected]
IFSC code : KKBK0000473
CRN :[protected]

I opened this account in online I don't visit branch & I tried many times to customer care but there is no response

I have 2000/- in my account and now I'm in emergancy situation i didn't have debit card

Please check & need immediate assistance

Thanks & Regards
Divya
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 01, 2020
Updated by Divyadinesh
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