Kotak Mahindra Bank — Not accepting account closing letter | |||
Hello sir, we have 2 firms Gold palace and Silver plaza in nellore. we had both firms over draft account is with kotak mahindra bank. we cleared silver plaza od account no.[protected] in august we sended account closing letter but there not accepted and requested them to return our property documents several times. after 4 months ther retuned the documents.and also without informing us ther debited charges for cash depositing. so, we decided to close Gold Palace od account also. today we sended the closing od account latter to the bank. but, there not accepted. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Don't trust this Bank..they are no less than frauds..
I recently closed a LAP and OD of around 3 crores after 4 months of pathetic customer care and managers. and remitted all the amount they had requested on 15th Jan. They said they will return the docs in 7 days. Later when I contacted them after 3 weeks, they said it will take another 10-15 days.
When I made an issue in their branch, I got a call from their banglore office asking me to remit another 70, 000 to close the OD account as, the final amount they collected was not correct and it was a mistake on their part.
I contacted the banking ombudsman and they have asked me not to pay anything untill they reply back to Ombudsman Office.
Also check the account statement carefully. They will make a lot of fraudulent charges.
I am starting an agitation in front of their branches in Kochi by next week.
Mohan Baby Kurian.
LAP11753614.
I recently closed a LAP and OD of around 3 crores after 4 months of pathetic customer care and managers. and remitted all the amount they had requested on 15th Jan. They said they will return the docs in 7 days. Later when I contacted them after 3 weeks, they said it will take another 10-15 days.
When I made an issue in their branch, I got a call from their banglore office asking me to remit another 70, 000 to close the OD account as, the final amount they collected was not correct and it was a mistake on their part.
I contacted the banking ombudsman and they have asked me not to pay anything untill they reply back to Ombudsman Office.
Also check the account statement carefully. They will make a lot of fraudulent charges.
I am starting an agitation in front of their branches in Kochi by next week.
Mohan Baby Kurian.
LAP11753614.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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We have rasied your issue with relevant team who would get in touch with you on priority.
You may also write at [protected]@kotak.com
Thanks and regards,
Kotak Team