Kotak Mahindra Bank — Not returned term deposit principal and interest | |||
I opened a term deposit in kotak mahindra bank. Actual tenure was 1 year. I closed it 45 days before the maturity date due to emergency need. But, the bank has returned less than the actual term deposit principal amount. I raised a request to return the full principal amount and the interest with the adjusted interest rate due to premature withdrawal. I have been waiting for my money for more than 7 days. No action has been taken from the bank to resolve the issue and return my money. The default response I get from the bank whenever I contact is bank is working on resolving the issue. Level -1 service request number is 1-[protected]. Was this information helpful? | |||
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Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Kotak has not returned my money yet. The response is always "we are working on resolving the issue". The current status is due to system error occurred on March 28th 2016, I received only (Total Fixed deposit amount - Rs 11000) from the bank after keeping the money in FD for 11 months. Still Kotak is working on resolving the issue. I have not recived the balance principal amount and interest yet.
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our sincere apologies for the inconvenience caused to you.
We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team