[Resolved]  Kotak Mahindra Bank — Personal rejected after 3 weeks

Address:Bangalore, Karnataka, 560066
Website:kotak

Had a very bad experience with kotak bank, i had applied for personal loan for 150, 000 lac on may 2 2016, and got a call from kotak bank i will be notified if the loan is approved or rejected on the same day, i got a mail on the same saying my loan is approved and principle sanctioned. After 1 week i got a call for document collection and after 1 more week verification completed at the resident place.
After 3 weeks after repeated calls they say my loan is rejected due to bad cibil score, i had already informed to them about the same.
Below is the email i got from them.
Welcome to the kotak mahindra bank
Monday, may 2, 2016
Dear sunil kumar
We are pleased to inform you that your loan has been 'in principle sanctioned'* basis the information provided.
Your application tracking number is : pl00440271

People at kotak should understand that we apply loan for emergency and should not waste our time.

Regards,
Sunil
[protected]
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Jun 19, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
May 19, 2016
Kotak Mahindra Bank Customer Care's response
Hi, we are really sorry about the inconvenience. Kindly send a mail to service.[protected]@kotak.com so that we can assist. ^Kotak Team
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