| Address: | 226010 | | Website: | www.kotak.com |
I had opened two Rd's of 3000 and 1000 rs. each. But due to urgency of money, I had given application yesterday in Gomti Nagar, Lucknow branch. When i gave application to authorizer, she said to go to the teller counter, submit the application so that teller will make the entry in finnacle and then i will authorize the same. But when i gone to the teller counter, the staff said it will take 2 days for redemption.Till now not getting credit to my account.. I don't think so for redemption of normal RD, it will be such time taking..I want to ask for TAT, but no such proper response came to me. At that time I was in urgent need of money. But they said it is not possible...we have to first cancel the standing instructions from back end and it will take two days and then only we transfer the redeem amount to your back account. Is this a truth????
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