Kotak Mahindra Bank — recovery agents are threatening to take the household items

Address:Mumbai

Does kotak bank allow their recovery agency to threaten people by saying that all your household items will be taken away if failed to pay a five digit amount in two days?
Infact, there was no reminder from the recovery cell purposely in these two months and the amount which was pending was only 4000, now they are asking for whole amount as we failed to pay the last installment.
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Transaction Id[protected] i made transaction of 2000 rs via Kotak upi and payment is still in pending status ..
Could you please look into it asap

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