Kotak Mahindra Bank — Recovery Team's Illegal Harassment

I have been issued a settlement letter from Kotak Mahindra and has been given time till January 2021 to pay off the due.
Still some goons from Kotak Mahindra Noida 125 branch are calling my ex colleagues and using slangs and discussing about my credit information. Also telling them that I have given their number as a reference. Which I never ever done.
Now my queries are
1. Is this RBI's act which has been followed by Kotak Bank's recovery team?
2. Is this the way a reputed bank will behave with their customers
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information