Kotak Mahindra Bank — Refund initiated by Amazon but not yet received

Ayeshkhan

Sep 17, 2021

Address:

Ground Floor, No. 160, RT Nagar Main Rd, Matadahalli, Bengaluru, Karnataka 560032

Sir I have ordered Maybelline New York Girl's Gotta Go Out Eye Makeup Kit on 11 September 2021 & received on 13th September, but I have not received the refund. Amazon initiated refund on 14th September and was expected to come within 3-5 days on 17th September or 19th September
Amazon gave me the reference id[protected] but Kotak Mahindra Bank has still not credited my money
This is urgent please help me as soon as possible

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Kotak Mahindra Bank customer support has been notified about the posted complaint.