Kotak Mahindra Bank — Refused to change Credit Card billing Cycle

Sir,

A couple of times I have requested to change my credit card billing cycle. Currently, my credit card payment due date is the 2nd day of every month. But my salary is credited after the 2nd day and between nd and 5th of every month. In this scenario, I could not able to repay the credit card bill on the last due date. For this reason, a couple of times i approached your customer service platform and placed request of billing cycle change. But my request was rejected. I am so worried about this. Please do the need ful and change my billing cycle.

My service request reference numbers:
Date of request: 18th July 2021
SR Number: 1-[protected]
Date of request: 21st July 2021
SR Number: 1-[protected]