Kotak Mahindra Bank — regarding credit card [protected]- harassment by recovery agents

Address:

No:3/1, SRIRAMULU STREET,, MATHIALAGAN NAGAR, SALIGRAMAM, Chennai, Tamil Nadu, 600093

Hi,

I am Vasanthi S. I was having kotak credit card long back which is expired now and not in use.

Now I am getting calls from unknown persons who are keep on harassing me and frequently(every day) visiting my house telling that there is outstanding balance in my credit card and asking me to clear it immediately. I am very much worried since my age old parents and little kids are very much scared to see these guys.

They are not sharing me any documents and showing some incomplete statement.

I made a call to kotak customer care and the executive confirmed that there is no outstanding in my credit card. Customer care Executive name is Sumaya.

I also told her about the harassment by recovery agents and she asked me to write this email to get your help.

So I request you confirm the outstanding balance in my credit card and help me to get rid of this harassment.

Card details:
Name: Vasanthi S
Credit card# : [protected]
CRN# 21815214
expiry: 09/13

Kindly let me know if you need any other details and do the needful at the earliest.

Awaiting your revert.

Thanks and regards,
Vasanthi S
[protected]