Kotak Mahindra Bank — regarding roi and one assist charges

Address:

Adani Shantigram, Ahmedabad, Gujarat, 382421

Why these kotak bank people are looting the money with higher interest rates as i compared with other banks. Also these people are charging one assist charges more than 4500/- rs but i tried to ask personal loan respresentative they are saying different answers. I was told to personal loan respresentative when i was applied for a loan of tenure 24 months but they had provided 36 months. I tried to reduce for 24 months they are saying that it is system generated so we can't able to change it. Finally these people are provided me 17.75 percent interest rate for 155000/- rs.3 yeras. Interest rate after gst, processing charges, one assist charges etc. I am getting 22 percent interest rate. It is a worest bank i have ever seen my humble request don't take loan on this much of interest rate.