Kotak Mahindra Bank — Request for Reversal of Non-Maintenance Quarterly Balance Charges

I hope this email finds you well. I am Pankaj Gugale having a current Account with the name of "Gugale Brothers Corporation", and I have been a loyal customer of Kotak Mahindra Bank for several years now. Below are my account details -

CRN[protected]
Account Name - GUGALE BROTHERS CORPORATION
Account - [protected]
Account Type - Current

I am writing to bring to your attention an issue I recently encountered regarding the deduction of "non-maintenance quarterly balance" charges from my current account.

• 21/07/22 - Chrg: AQB Non Maintenance for Quarter end Jun-2022 Rs 1770/-
• 13/04/22 - Chrg: AQB Non Maintenance for Quarter end Mar-2022 Rs 1770/-
• 16/07/23 - Chrg: AQB Non Maintenance for Quarter end Jun-2023 Rs 1770/-
• 18/10/23 - Chrg: AQB Non Maintenance for Quarter end Sep-2023 Rs 1770/-

Upon reviewing my account statement for the last quarter, I noticed that I have been charged for non-maintenance of the quarterly balance. I understand the importance of maintaining a minimum balance, and I sincerely apologize for any oversight on my part that led to this situation.
I have been a dedicated customer of Kotak Mahindra Bank for many years, and I value the relationship I have with your institution. As a responsible account holder, I am committed to rectifying the situation promptly.

However, I kindly request your assistance in reconsidering and reversing the non-maintenance charges deducted from my account. I assure you that I will take immediate steps to rectify the balance and ensure that such a situation does not occur in the future.

I believe that the strong and long-standing relationship I have with Kotak Mahindra Bank warrants your consideration in this matter. I genuinely appreciate your understanding and cooperation in addressing this issue. If necessary, I am more than willing to discuss this matter further or provide any additional information to support my request.

I look forward to a positive resolution to this matter and continuing our longstanding association with Kotak Mahindra Bank.

Thank you for your attention to this matter, and I appreciate your prompt assistance.

Sincerely,

Pankaj Gugale
For Gugale Brothers Corporation