[Resolved] Kotak Mahindra Bank — Unnecessary charges | |||
Hi, This complaint is regarding the harassment from the Kotak Bank to pay the unnecessary amount even tough account is not used by me from past 3.7 years and had requested several times to close the same. I was holding salary account ([protected]) in Kotak Mahindra bank and used only once. I'm keep receiving emails & messages on my registered mobile number. Kotak bank has charged INR 1516.86 and amount is showing as negative balance in the SMS. I have visited kotak branches & filed form many times to close the account. I want to know why the amount has been charged from the account which is not being used from 3.6 years ? Why the account is not yet closed even after requesting multiple times ? Please look into the issue and let me know what needs to be done now to close the account. Thanks. Vikas Jain +91 [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Deepest apologies. We are investigating the matter and assure you of a quick response addressing all your concerns in totality.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team