[Resolved] Kotak Mahindra Bank — Wrong credit card bill
V
vijay.paun
from RAJKOT, Gujarat
Sep 24, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
We Had send many mail and call to kotak bank but we not received any revert. we had received august bill of my credit card and after check bill we find that bill has a total mistake and we was call and mail to customer care department of kotak mahindra bank but they not ready to listen ant details and we complaint to others but they not ready understand any excuses and force me to pay bill without confirmation, now i am tire to them and after fad we complaint.
CRN[protected]
Was this information helpful?
No (0)
Yes (1)
Oct 28, 2021
Complaint marked as Resolved
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Sep 24, 2021
Updated by vijay.paun We Had send many mail and call to kotak bank but we not received any revert. we had received august bill of my credit card and after check bill we find that bill has a total mistake and we was call and mail to customer care department of kotak mahindra bank but they not ready to listen ant details and we complaint to others but they not ready understand any excuses and force me to pay bill without confirmation, now i am tire to them and after fad we complaint.
Verified Support
Sep 25, 2021
Kotak Mahindra Bank Customer Care's response Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment