Kotak Mahindra — Fraudulent practices by the bank

Address:	New Delhi, Delhi, 110034
Website:	www.kotak.com

Dear sir/madam,

I would like to bring to your notice the fraudulent practices of the kotak mahindra bank. off late, a transaction has been made through my credit card. and certainly, i haven't made it. i tried reaching out to the bank for the details. but the poor responsiveness of the bank hasn't left me with any option but file a complaint against them. they have neither paid heed to my emails/phone calls nor my request to deactivate my credit card. the bank has multiple hidden charges and constantly harasses its customers. there is no body to reach out to. the money of the customers isn't valued. please assist in doing justice to me and my hard earned money.