Kotak Mahindra Prime Ltd — Unauthorized car loan sanctioned by forging pan, aadhaar documents

Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

To Whom It May Concern,

I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.

Details of the Unauthorized Loan:

Loan Number: CF19021261
Sanction Date: 31/03/2021
Borrower: Unknown (Name not provided)
Guarantor: As per CBIL Report guarantor is showing Chidananda S Poojari which is not known to me nor I had submitted any of my documents to unknown person or to Kotak Mahindra Prime Ltd

The Issue:

Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.

Immediate Action Required: I urge to take immediate action against Kotak Mahindra Prime Ltd for sanctioning unauthorised loan to a person by forging my documents without my consent

Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
Rectify the Error: Remove my name as the guarantor from the loan record immediately.
Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.

Contact Details:

Name: Chidananda S Poojari
Contact Number: [protected]
Email Address: [protected]@gmail.com

I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.

Thank you for your immediate attention to this matter.

Sincerely,

Chidananda S Poojari
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Mar 22, 2024
Updated by Chidanand Poojari
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

To Whom It May Concern,

I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.

Details of the Unauthorized Loan:

Loan Number: CF19021261
Sanction Date: 31/03/2021
Borrower: Unknown (Name not provided)
Guarantor: As per CBIL Report guarantor is showing Chidananda S Poojari which is not known to me nor I had submitted any of my documents to unknown person or to Kotak Mahindra Prime Ltd

The Issue:

Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.

Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.

Immediate Action Required: I urge to take immediate action against Kotak Mahindra Prime Ltd for sanctioning unauthorised loan to a person by forging my documents without my consent

Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
Rectify the Error: Remove my name as the guarantor from the loan record immediately.

Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.

Contact Details:

Name: Chidananda S Poojari
Contact Number: [protected]
Email Address: [protected]@gmail.com

I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.

Thank you for your immediate attention to this matter.

Sincerely,

Chidananda S Poojari
Mar 22, 2024
Updated by Chidanand Poojari
UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
8 messages
CHIDANAND POOJARI <[protected]@gmail.com> Wed, Feb 28, 2024 at 11:55 AM To: kprime.[protected]@kotak.com, [protected]@kotak.com, service.[protected]@kotak.com
Cc: CHIDANAND POOJARI <[protected]@gmail.com>
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
Loan Number: Sanction Date: Borrower: Unknown (Name not Guarantor: Chidananda S CF[protected]/03/2021 provided) Poojari (Myself)
The Issue:
1. Unauthorized Loan: I categorically state that I 2. Forgery of Documents: Shockingly, my PAN card and have never applied for or authorized any car loan Aadhar card have been used fraudulently to secure from Kotak Mahindra Prime Ltd. The loan in this loan. I have not provided any such documents to question has been sanctioned without my consent Kotak Mahindra Prime Ltd or any other financial
or knowledge. institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a 2. Rectify the Error: Remove 3. Legal Action: Pursue legal
comprehensive investigation into this my name as the guarantor fraudulent loan and identify the responsible from the loan record parties. immediately.
action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
Name: Chidananda S Poojari Contact Number: [protected] Email Address: [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.
Thank you for your immediate attention to this matter. Sincerely,
Chidananda S Poojari
Mail Delivery Subsystem <[protected]@googlemail.com> To: [protected]@gmail.com
Wed, Feb 28, 2024 at 11:55 AM

Address not found
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 1/12
21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
Your message wasn't delivered to [protected]@kotak.com because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 #5.1.0 Address rejected.
Final-Recipient: rfc822; [protected]@kotak.com
Action: failed
Status: 4.4.2
Remote-MTA: dns; kotakntmum01.kotak.com. (121.241.26.46, the server for the
domain kotak.com.)
Diagnostic-Code: smtp; 550 #5.1.0 Address rejected. Last-Attempt-Date: Tue, 27 Feb 2024 22:25:27 -0800 (PST)
[protected] Forwarded message[protected]
From: CHIDANAND POOJARI <[protected]@gmail.com>
To: kprime.[protected]@kotak.com, [protected]@kotak.com, service.[protected]@kotak.com Cc: CHIDANAND POOJARI <[protected]@gmail.com>
Bcc:
Date: Wed, 28 Feb 2024 11:55:10 +0530
Subject: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
----- Message truncated -----
CHIDANAND POOJARI <[protected]@gmail.com>
To: kprime.[protected]@kotak.com, [protected]@kotak.com, service.[protected]@kotak.com, CHIDANAND POOJARI <[protected]@gmail.com>
Dear Kotak Prime Team,
Please find attached CBIL report for your reference
check Acc17 - wherein it states Auto loan account number CF19021261, barrow amount is 5, 09, 245/- and balance amount is showing 2, 69, 079/-
my pan number is AMUPP9538Q
On Wed, Feb 28, 2024 at 11:55AM CHIDANAND POOJARI <[protected]@gmail.com> wrote:
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
Loan Number: Sanction Date: Borrower: Unknown (Name not Guarantor: Chidananda S CF[protected]/03/2021 provided) Poojari (Myself)
The Issue:
1. Unauthorized Loan: I categorically state that I 2. Forgery of Documents: Shockingly, my PAN card have never applied for or authorized any car loan and Aadhar card have been used fraudulently to
from Kotak Mahindra Prime Ltd. The loan in secure this loan. I have not provided any such question has been sanctioned without my consent documents to Kotak Mahindra Prime Ltd or any other or knowledge. financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and
Wed, Feb 28, 2024 at 12:13 PM
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 2/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
2. Rectify the Error: Remove 3. Legal Action: Pursue legal
my name as the guarantor from the loan record immediately.
action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
Name: Chidananda S Contact Number: Email Address:
Poojari [protected] [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue
promptly will compel me to take legal recourse to protect my rights. Thank you for your immediate attention to this matter.
Sincerely,
Chidananda S Poojari
CBIL-28:02:24.pdf
575K
Mail Delivery Subsystem <[protected]@googlemail.com> To: [protected]@gmail.com
Wed, Feb 28, 2024 at 12:13 PM
Address not found
Your message wasn't delivered to [protected]@kotak.com because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 #5.1.0 Address rejected.
Final-Recipient: rfc822; [protected]@kotak.com
Action: failed
Status: 4.4.2
Remote-MTA: dns; ks2k3bomnir50.kotak.com. (121.240.13.101, the server for the
domain kotak.com.)
Diagnostic-Code: smtp; 550 #5.1.0 Address rejected. Last-Attempt-Date: Tue, 27 Feb 2024 22:43:46 -0800 (PST)
[protected] Forwarded message[protected]
From: CHIDANAND POOJARI <[protected]@gmail.com>
To: kprime.[protected]@kotak.com, [protected]@kotak.com, service.[protected]@kotak.com, CHIDANAND POOJARI <[protected]@gmail.com>
Cc:
Bcc:
Date: Wed, 28 Feb 2024 12:13:25 +0530
Subject: Re: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
----- Message truncated -----
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 3/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
Kprime.[protected]@kotak.com <Kprime.[protected]@kotak.com> Wed, Feb 28, 2024 at 5:46 PM To: [protected]@gmail.com
Dear Customer,
We would like to inform you that you have mailed us from mail id which is not registered at our records, kindly provide us the following details for verification for us to assist you.
• PAN Number
• Emi Amount
• Mobile No.
• Emi Date
• Vehicle Number Important Notes:-
1. Goods & Service Tax no.is mandatory to be registered with us please click here https://kmplcustomerportal. kotak.com/kmpl-customer/gst.htm to update.
2. You can also visit us at www.kmplcustomerportal.kotak.com and browse through our FAQ’s to have ready answers to common queries or call us on[protected] Monday to Saturday between 9:30am to 6:30pm and we would be happy to assist you.
Kotak Mahindra Prime assures you its best service, always.
We are available on WhatsApp reach out to us on +91 [protected] from your registered mobile number for Loan account Details, Statement of Accounts, Repayment Schedule and Payments.
Thanks & Regards,
Agusta Fernando.
Kotak Mahindra Prime Ltd
Phone Number :[protected]
Website: www.carloan.kotak.com I Customer Portal: www.kmplcustomerportal.kotak.com “Customer Service is an ATTITUDE---IDEAS + ACTION = CHANGE”
From: CHIDANAND POOJARI <[protected]@gmail.com>
Sent: 28 February 2024 12:13
To: Kprime Service (KMPL Corporate, KMPL) <Kprime.[protected]@kotak.com>; [protected]@kotak.com; Service Carfinance (Support Services Division, KMPL) <service.[protected]@kotak.com>; CHIDANAND POOJARI <[protected]@gmail.com>
Subject: Re: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 4/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
""The Sender of this email is from non Kotak domain""
Dear Kotak Prime Team,
Please find attached CBIL report for your reference
check Acc17 - wherein it states Auto loan account number CF19021261, barrow amount is 5, 09, 245/- and balance amount is showing 2, 69, 079/-
my pan number is AMUPP9538Q
On Wed, Feb 28, 2024 at 11:55AM CHIDANAND POOJARI <[protected]@gmail.com> wrote:
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
· Loan Number: CF19021261
· Sanction Date: 31/03/2021
· Borrower: Unknown (Name not provided)
· Guarantor: Chidananda S Poojari (Myself)
The Issue:
1. Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
2. Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
2. Rectify the Error: Remove my name as the guarantor from the loan record immediately.
3. Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
· Name: Chidananda S Poojari
· Contact Number: [protected]
· Email Address: [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.
Thank you for your immediate attention to this matter. Sincerely,
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 5/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
Chidananda S Poojari
DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. If you are not the intended recipient, please notify the sender by return email and immediately destroy all copies of this message and any attachments and delete it from your computer system permanently. The recipient acknowledges that Kotak Mahindra Bank Limited may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.
CBIL-280224.pdf
575K
CHIDANAND POOJARI <[protected]@gmail.com>
To: Kprime.[protected]@kotak.com, CHIDANAND POOJARI <[protected]@gmail.com>
i hope you did not read my email properly
please go through my email carefully and then ask question
my PAN NUMBER - AMUPP9538Q EMI AMOUNT - DONT KNOW MOBILE NO : [protected]
EMI DATE - DONT KNOW VEHICLE NO : DONT KNOW
Sun, Mar 3, 2024 at 2:21 PM
reiterate, i do not know about this auto loan, i suspect this is document forgery case or it could be an error from your side as well so i would request you, investigate thoroughly and remove my name as guarantor from this auto loan immediately
or else will file this complaint in consumer court
i am giving you time till 10/03/2024
Regards
Chidanand Poojari [protected]
On Wed, Feb 28, 2024 at 5:47 PM <Kprime.[protected]@kotak.com> wrote: Dear Customer,
We would like to inform you that you have mailed us from mail id which is not registered at our records, kindly provide us the following details for verification for us to assist you.
• PAN Number
• Emi Amount
• Mobile No.
• Emi Date
• Vehicle Number
Important Notes:-
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 6/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
1. Goods & Service Tax no.is mandatory to be registered with us please click here https://kmplcustomerportal. kotak.com/kmpl-customer/gst.htm to update.
2. You can also visit us at www.kmplcustomerportal.kotak.com and browse through our FAQ’s to have ready answers to common queries or call us on[protected] Monday to Saturday between 9:30am to 6:30pm and we would be happy to assist you.
Kotak Mahindra Prime assures you its best service, always.
We are available on WhatsApp reach out to us on +91 [protected] from your registered mobile number for Loan account Details, Statement of Accounts, Repayment Schedule and Payments.
Thanks & Regards,
Agusta Fernando.
Kotak Mahindra Prime Ltd
Phone Number :[protected]
Website: www.carloan.kotak.com I Customer Portal: www.kmplcustomerportal.kotak.com “Customer Service is an ATTITUDE---IDEAS + ACTION = CHANGE”
From: CHIDANAND POOJARI <[protected]@gmail.com>
Sent: 28 February 2024 12:13
To: Kprime Service (KMPL Corporate, KMPL) <Kprime.[protected]@kotak.com>; [protected]@kotak.com; Service Carfinance (Support Services Division, KMPL) <service.[protected]@kotak.com>; CHIDANAND POOJARI <[protected]@gmail.com>
Subject: Re: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
""The Sender of this email is from non Kotak domain""
Dear Kotak Prime Team,
Please find attached CBIL report for your reference
check Acc17 - wherein it states Auto loan account number CF19021261, barrow amount is 5, 09, 245/- and balance amount is showing 2, 69, 079/-
my pan number is AMUPP9538Q
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 7/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
On Wed, Feb 28, 2024 at 11:55AM CHIDANAND POOJARI <[protected]@gmail.com> wrote:
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
· Loan Number: CF19021261
· Sanction Date: 31/03/2021
· Borrower: Unknown (Name not provided)
· Guarantor: Chidananda S Poojari (Myself)
The Issue:
1. Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
2. Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
2. Rectify the Error: Remove my name as the guarantor from the loan record immediately.
3. Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
· Name: Chidananda S Poojari
· Contact Number: [protected]
· Email Address: [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.
Thank you for your immediate attention to this matter. Sincerely,
Chidananda S Poojari
DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 8/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. If you are not the intended recipient, please notify the sender by return email and immediately destroy all copies of this message and any attachments and delete it from your computer system permanently. The recipient acknowledges that Kotak Mahindra Bank Limited may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.
Kprime.[protected]@kotak.com <Kprime.[protected]@kotak.com> Thu, Mar 21, 2024 at 9:52 AM To: [protected]@gmail.com
Dear Mr. Chidananda S Poojari,
This reply is with reference to the mail received from your end. We hereby state that we have done necessary investigation at our end, and the details reported by us against the subject loan account number were properly done.
We would request you to write to CIBIL Transunion team for reflection of the above said loan account number in your report, as we are not in a position to suppress the above loan account number from your CIBIL records.
We hope to have resolved your concern to best of our ability and hope that you will consider this issue as resolved.
You can also visit us at primeloans.kotak.com and browse through our FAQ’s to have ready answers to common queries or write to us on kprime.[protected]@kotak.com
Kotak Mahindra Prime assures you its best service, always.
Regards,
Phanikumar Bhogaraju Kotak Mahindra Prime Ltd
Website: primeloans.kotak.com & Customer Portal: www.kmplcustomerportal.kotak.com
From: CHIDANAND POOJARI <[protected]@gmail.com>
Sent: Wednesday, February 28, 2024 12:13 PM
To: Kprime Service (KMPL Corporate, KMPL) <Kprime.[protected]@kotak.com>; [protected]@kotak.com; Service Carfinance (Support Services Division, KMPL) <service.[protected]@kotak.com>; CHIDANAND POOJARI <[protected]@gmail.com>
Subject: Re: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
""The Sender of this email is from non Kotak domain""
Dear Kotak Prime Team,
Please find attached CBIL report for your reference
check Acc17 - wherein it states Auto loan account number CF19021261, barrow amount is 5, 09, 245/- and balance amount is showing 2, 69, 079/-
my pan number is AMUPP9538Q
On Wed, Feb 28, 2024 at 11:55AM CHIDANAND POOJARI <[protected]@gmail.com> wrote:
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
· Loan Number: CF19021261
· Sanction Date: 31/03/2021
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 9/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
· Borrower: Unknown (Name not provided)
· Guarantor: Chidananda S Poojari (Myself)
The Issue:
1. Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
2. Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
2. Rectify the Error: Remove my name as the guarantor from the loan record immediately.
3. Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
· Name: Chidananda S Poojari
· Contact Number: [protected]
· Email Address: [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.
Thank you for your immediate attention to this matter. Sincerely,
Chidananda S Poojari
DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the addressee only. The recipient if not the addressee should not use this message if erroneously received, and access and use of this e-mail in any manner by anyone other than the addressee is unauthorized. If you are not the intended recipient, please notify the sender by return email and immediately destroy all copies of this message and any attachments and delete it from your computer system permanently. The recipient acknowledges that Kotak Mahindra Bank Limited may be unable to exercise control or ensure or guarantee the integrity of the text of the email message and the text is not warranted as to completeness and accuracy. Before opening and accessing the attachment, if any, please check and scan for virus.
CHIDANAND POOJARI <[protected]@gmail.com> Thu, Mar 21, 2024 at 11:14 AM To: Kprime.[protected]@kotak.com
Cc: CHIDANAND POOJARI <[protected]@gmail.com>
Dear Phanikumar Bhogaraju,
I reiterate the loan number CF19021261 sanctioned to a person mentioning Chidanand Poojari as guarantor which is a fraudulent dealings between KOTAK PRIME and the borrower of this CAR LOAN
Details of the Unauthorized Loan:
· Loan Number: CF19021261
· Sanction Date: 31/03/2021
· Borrower: Unknown (Name not provided)
· Guarantor: Reflecting in Chidanand Poojari's CBIL report as Chidananda S Poojari is a guarantor for this carloan wherein Chidanand Poojari UNAWARE about this loan, it seems Chidanand Poojari's documents have been forged and mentioned Chidanand Poojari as guarantor without his knowledge/involvement. Kotak Prime and Borrower has done
fraudulent dealing by forging unknown person (Chidanand Poojari) documents
any was i am filing this case with consumer forum and highlight the issue for final resolution
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]... 10/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
Regards Chidanand Poojar [protected]
On Thu, Mar 21, 2024 at 9:52AM <Kprime.[protected]@kotak.com> wrote: Dear Mr. Chidananda S Poojari,
This reply is with reference to the mail received from your end. We hereby state that we have done necessary investigation at our end, and the details reported by us against the subject loan account number were properly done.
We would request you to write to CIBIL Transunion team for reflection of the above said loan account number in your report, as we are not in a position to suppress the above loan account number from your CIBIL records.
We hope to have resolved your concern to best of our ability and hope that you will consider this issue as resolved.
You can also visit us at primeloans.kotak.com and browse through our FAQ’s to have ready answers to common queries or write to us on kprime.[protected]@kotak.com
Kotak Mahindra Prime assures you its best service, always.
Regards,
Phanikumar Bhogaraju Kotak Mahindra Prime Ltd
Website: primeloans.kotak.com & Customer Portal: www.kmplcustomerportal.kotak.com
From: CHIDANAND POOJARI <[protected]@gmail.com>
Sent: Wednesday, February 28, 2024 12:13 PM
To: Kprime Service (KMPL Corporate, KMPL) <Kprime.[protected]@kotak.com>; [protected]@kotak.com; Service Carfinance (Support Services Division, KMPL) <service.[protected]@kotak.com>; CHIDANAND POOJARI <[protected]@gmail.com>
Subject: Re: UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
""The Sender of this email is from non Kotak domain""
Dear Kotak Prime Team,
Please find attached CBIL report for your reference
check Acc17 - wherein it states Auto loan account number CF19021261, barrow amount is 5, 09, 245/- and balance amount is showing 2, 69, 079/-
my pan number is AMUPP9538Q
On Wed, Feb 28, 2024 at 11:55AM CHIDANAND POOJARI <[protected]@gmail.com> wrote:
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents
To Whom It May Concern,
I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I
am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.
Details of the Unauthorized Loan:
· Loan Number: CF19021261
· Sanction Date: 31/03/2021
· Borrower: Unknown (Name not provided)
https://mail.google.com/mail/u/0/?ik=[protected]&view=pt&search=all&permthid=thread-a:r[protected]&dsqt=1&simpl=msg-a:r[protected]...
11/12

21/03/2024, 14:09 Gmail - UN AUTHORIZED AUTO LOAN A/C NUMBER - CF19021261
· Guarantor: Chidananda S Poojari (Myself) The Issue:
1. Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
2. Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.
Immediate Action Required: I urge Kotak Mahindra Prime Ltd to:
1. Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
2. Rectify the Error: Remove my name as the guarantor from the loan record immediately.
3. Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.
Contact Details:
· Name: Chidananda S Poojari
· Contact Number: [protected]
· Email Address: [protected]@gmail.com
I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.
Thank you for your immediate attention to this matter. Sincerely,
Chidananda S Poojari
Mar 30, 2024
Updated by Chidanand Poojari
Subject: Urgent Complaint Regarding Unauthorized Car Loan and Forged Documents

To Whom It May Concern,

I am writing to bring to your attention a grave matter related to an unauthorized car loan sanctioned by Kotak Mahindra Prime Ltd. I am Chidananda S Poojari, and I have recently discovered that my name is listed as the guarantor for a car loan (Loan Number: CF[protected] that I have no knowledge of and did not sign for.

Details of the Unauthorized Loan:

Loan Number: CF19021261
Sanction Date: 31/03/2021
Borrower: Unknown (Name not provided)
Guarantor: As per CBIL Report guarantor is showing Chidananda S Poojari which is not known to me nor I had submitted any of my documents to unknown person or to Kotak Mahindra Prime Ltd

The Issue:

Unauthorized Loan: I categorically state that I have never applied for or authorized any car loan from Kotak Mahindra Prime Ltd. The loan in question has been sanctioned without my consent or knowledge.
Forgery of Documents: Shockingly, my PAN card and Aadhar card have been used fraudulently to secure this loan. I have not provided any such documents to Kotak Mahindra Prime Ltd or any other financial institution.
Impact on My Credit Report: Despite my innocence in this matter, the loan appears on my Credit Bureau Information Report (CBIL) as if I am the guarantor. This has serious implications for my creditworthiness and financial reputation.

Immediate Action Required: I urge to take immediate action against Kotak Mahindra Prime Ltd for sanctioning unauthorised loan to a person by forging my documents without my consent

Investigate Thoroughly: Conduct a comprehensive investigation into this fraudulent loan and identify the responsible parties.
Rectify the Error: Remove my name as the guarantor from the loan record immediately.
Legal Action: Pursue legal action against those involved in this forgery and unauthorized loan.
Request for Assistance: I kindly request the top authorities at Kotak Mahindra Prime Ltd to take this matter seriously and expedite the resolution. I am willing to cooperate fully with any investigation and provide any necessary information.

Contact Details:

Name: Chidananda S Poojari
Contact Number: [protected]
Email Address: [protected]@gmail.com

I expect prompt action to rectify this situation and restore my financial integrity. Failure to address this issue promptly will compel me to take legal recourse to protect my rights.

Thank you for your immediate attention to this matter.

Sincerely,

Chidananda S Poojari
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