KPN Speed Parcel Service — They Couldn't delivery final address,

Address:

Gummidipoondi

I have booked my parcel from selam to Gummidipoondi,
But After two days i got call from Redhills Branch at Night 8:10Pm,
He said You have to collect your parcel from redhills branch because of Gummidipoondi Branch closed at last week and if you wand i will send you have to pay Rs.700,
Already Paid full amount for that, but again they are asking for there mistake,

My concern is don't use KPN parcel Service.