[Resolved]  KSRTC — non issue of Blanket in AIRAVAT

Address:

Mysore, Karnataka

I & my daughter Boarded the AIRAVAT on 03.05.2015 at COIMBATURE with reserved ticket. When the bus stopped at DIMBUM for tea break, as my daughter was not well & also the AIR CONDITIONER vent on top of my head was in open condition & could not be closed, I requested the Driver/conductor for a BLANKET for my daughter. But both BLUNTLY refused to give ONE blanket at least on HUMANITARIAN grounds our journey up to MYSORE. I even shown the condition of the Air conditioner vent to the Driver/conductor. His argument was that, if he gives to one passenger, every passenger will ask for a blanket which I could not digest. Even though, I was very much upset, I HAVE NOT ENTERED INTO ANY ARGUMENT WITH THEM. I requested them very politely 3-4 times, but they have obliged. The journey details are as under. PNR: J50000337 Trip Code : 1614CBTMYS Date of journey : 03.05.2015, CLASS : AIRAVAT Seat No.:33, 34 BUS No.: KA-01 F - 9053 DEPOT- MANGALURU-2 I hope a suitable reply from kSRTC authority and to ISSUE NECESSARY GUIDLINES TO THE STAFF TO SHOW SOME COURTESY TOWARDS NEEDY PASSENGERS. My address K.P.SURESH Sr.SECTION ENGINEER Divisional office, SOUTHWESTERN RAILWAY, MYSORE 570001 Mob. [protected] e mail: [protected]@gmail.com