Kun Hyundai — not refunding booking amount

Address:

Kun Hyundai Purwashakkam Chennai, 600128

Dear sir/madam,


Please note i have enquired to purchase a car on my wife name with mr. Mohiuddin and finally liked i20 star dust. Due to financial limitation, i have opted car loan and they have assured that there was no issue on it and they have asked document for car loan which i was provided.

As per their instruction, i have transfer the booking amount rs. 5000 to below account for which they have not provided any booking receipt/book etc. After transferring, 2-3 day later they have informed that there was issue in approving loan from govt. Bank hence asked to go with private bank which is charging processing and 10% interest with prepayment charges.

Transfer detail: reference id [protected]; kun auto co pvt. Ltd; a/c number bank hdfc
Date of transfer 4th mar 2019; from naval kishore kukreti cici bank

Hence, i have approached other hunyadi car (Peeyesyem hyundai alwarpet) dealer for same car i20 color (Star dust)/model (Magna+) on same my wife name as i was much excited and eager to have i20. Here, mr. Sayeed (Sales person) had come and shows all things and booked the car with 10k after the loan approval confirmation and provides complete documented booking receipts and also loan was disbursed fromgovt. Bank, with zero processing fee/no prepayment charges as well and also 9.10% interest only and car was delivered as promised on the day.

Now, i asked for returning 5k as there was not my fault, and also i have not done anything wrong for cancellation from my end. It was the fault of dealer where wrong promises have been kept without the checking loan approval and asked to transfer money 5 k without providing any sort of documented receipt. I have asked to return/transfer money to my account with same sale advisor but he had informed that it will be deduct rs. 3000. But really is it my fault? I have taken same model/color with same owner name from the other dealer. Did had done something wrong? If it was not providing by kun dealer’s as per promise/informed should i not to look for other option.

3k is very small money for dealer or company but it is really as big amount the person who had purchased same car same company without a single changes even not a color/model/ and owner name but unnecessary paying rs. 3000 as cancelation charges where his fault genuinely was not there. Is i went to other manufacturer or change the car, no, but taken the same car from other dealer? And, also it was booked after when not done the promises as told and not approved loan from the previous dealer.

It is my kind request; please transfer the 5000 to my account asap which was taken in name of booking by kun hunyadi without the actual ground work for approving loan and also not providing any receipt/book or signature taken from our end on booking receipt etc.

This also we know when i have booked car with mr. Sayeed who was very professional and done all the paper work in a genuine order. I am very much happy with my i20 and their professional approach and work in peeyesyem hyundai alwarpet. I have complaint to hyundai but except mail or sms for service request nothing has been done so far.
.

But i like car which manufacturing by hyundai

Regards,
Naval kukreti