[Resolved] Kutchina / Bajoria Appliances — a. m. c. for service is not fulfilled even after more than 1 month

Sutapa Biswas

from Kolkata, West Bengal

Address:	700129
Website:	kutchina.com

A. M. C. For a chimney was done in nov. 2017.

Complain on slow running of chimney fans has been placed on 20/02/2018 over phone to madhyamgram service centre.

Service personnel reported on 25/02/2018, after checking, taken along the fan motors with promise of repairing and refitting with 5 days.

But even after 1 month 8 days (Till today 02/04/2018), the fan motors are not brought back and refitted.

Even mail to [protected]@kutchina.com sent on 267/03/2018 remained unanswered.

Help is sought to expedite the matter, otherwise, the customer would be forced to place consumer complained to consumer protection forum, if the required service is not done within 07/04/2018.
In the complaint, the cost for cleaning and re-painting of the kitchen walls and roof will be charged from kutchna management.

Sutapa biswas
W/o timir baran biswas
Anandalok area, lane 1i, madhyamgram,
Kolkata 700129

Ph. [protected]
E-mail : [protected]@gmail.com

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May 3, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello Ms. Sutapa!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina