[Resolved] Kutchina / Bajoria Appliances — amc service complaint kutchina stanza black chimney

Swarajit Sur

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700131

Respected Sir/Madam,
I Mr.Swarajit Narayan sur, a Kutchina stanza black Chimney customer since 01.05.2015.I did a AMC in 07.01.2018 from your Kitcken Care Marketing Division Address-4, Bachas Pati Para Road.Kolkata-76.Your AMC Service representative name is Mr.Dipak Ganguly, Mobile Number-[protected]/[protected].My first service date was 07.01.2018.I gave him payment of Rs.1350 for AMC.But this is very unfortunate that I harrase many times.I call him but he could not receive my phone.No representative come after 07.01.2018.
Please do needful.I need your help, coordination and support regarding this matter.
Thanking You,
Regards,
Swarajit Narayan Sur.
Mobile Number-[protected]./[protected]
Mail [protected]@gmail.com

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Sep 17, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Kutchina / Bajoria Appliances Customer Care's response Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number:[protected].

Regards
Team Kutchina

Verified Support

Aug 17, 2018

Kutchina / Bajoria Appliances Customer Care's response Dear Sir, Thank you for speaking to us. As conveyed to you over telephone, the AMC you had done with is not one of our authorized service provider. Kindly contact our toll free number only for any further assistance or feedback. We assure youthe best of our services.

Regards, Team Kutchina