[Resolved]  Kutchina / Bajoria Appliances — AMC service not done after repetitive request,(motor not received yet)

Address:

140/4 james lounge sarani Kolkata-700008

Hello

Myself Ankit Paul from Thakurpukur, Srijoni, Kolkata 700104.I have purchased a kutchina Chimney from life Line Appliances on 11/02/2019.I have done my AMC on 17/03/
2021.I was facing a small problem in right hand side motor fan in chimney.However, I requested a service call to your customer care number several times, they finally sent a technician on 07/08/2021 and he took the motor with him to submit as per company policy its been told to us that it might take a month to repair and install it back as it will be sent to main service in delhi.Today when i call the service center to ask whether it has come or not they keep on saying that don't know anything about it, every time the staff attended the call behaved very unprofessional and they were gossiping and giggling over the
It is very unfair to know how a well known company is looting their valuable customer in the name of brand.
Today when I call the service centre to ask about the motor a staff member said they don't have any information about it.
Kindly look into the matter ASAP.