[Resolved] Kutchina / Bajoria Appliances — Annual maintenance contract of kutchina (topaz) electric chimney

sanjay5224

from Abohar, Punjab

Address:	147001
Website:	kuchina consumer complaints

I have made 1 year annual maintenance contract of my kuchina make electric chimney (topaz) through bajoria appliances (p) ltd. ludhiana (punjab) vide amc no. 021466 dated 06-06-16 which is installed at my residence h. no. 25-a north avenue, bhadson road, patiala (punjab). the amount paid was rs. 2640. almost 6 months have passed since amc but it is a matter of regret that no person from the service center has come up for service despite repeatedly contacting the service center at telephone no. [protected]. even no service request no. is being provided. every time it is said by the madam attending telephone that person will come for service within two days.
I request you to kindly intervene in the matter and send the person for service. if no person is available for servicing my amc contract amount of rs. 2640 be refunded to me immediately.
Waiting for an early action in the matter please.

Sanjay gandhi
[protected]
[protected]
[protected]@gmail.com

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Jun 23, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

May 23, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello!

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina