Kutchina / Bajoria Appliances — Chimney motor didn't replaced

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Hello, myself Subhadip Das.I have bought a chimney on november 2020. On Dec it suddenly stopped working. I complained on their customer no. Service person came and told both motors are defected and it will get replaced with a new one within a week. After this it's been almost 2 months, neither my motor got replaced nor did i get any call from kutchina. On the contrary i myself called them several times in which they told me to change the motors within a week. Now it's been very frustrating. First the chimney gets defected within one month and then this poor service. Please look into this matter and do the needful as soon as possible.

My ph no. - [protected]
Email - [protected]@gmail.com
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Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Feb 12, 2021
Kutchina / Bajoria Appliances Customer Care's response
Dear Sir, We regret for the delay. The spare (motors) would be arranged by[protected]. Our service coordinators would schedule for the job and inform you accordingly. Thank you,
Regards, Team Kutchina
Feb 15, 2021
Updated by Subhadip Das.
Can't see the dates.. Please enable the dates.. Screenshot attached.

Feb 21, 2021
Updated by Subhadip Das.
Still not resolved. Still waiting
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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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