Kutchina / Bajoria Appliances — complain about kitchen chimney kutchina arc premium

Ranjit Mandal56

Address:

Ranjit Kumar Mandal H.No. 7/590, 2 No. Sonatuli Lane P.O. & Dist. – Hooghly, PIN-712103, W.B.

Sir,
With due respect i have to inform you that i purchased a kitchen chimney kutchina arc premium machine code no. C[protected] on 03.02.2020, customer code no. 1287, invoice no. 1329 of kitchen series authorized sales and service of kutchina, office:- bishalaxmitala, pipulpati, chinsurah, hooghly. I am facing problem with this product. After complain a technician attend and could not solve the problem since last of february. Over telephone i have lodge complain again after few days, but no any technician attend to meet my problem till now.

Therefore, i request you to solve my problem immediately.

With thanks,
Yours faithfully,
Ranjit kumar mandal
H. No. 7/590, 2 no. Sonatuli lane
P. O. & dist. – hooghly,
Pin-712103, w. B.
Dated:- 28.04.2020

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Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2020

Kutchina / Bajoria Appliances Customer Care's response Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.

Regards
Team Kutchina

Sep 14, 2020

Updated by Ranjit Mandal56 No any technician is not contact to me till now. My contact No. [protected]

Oct 07, 2020

Updated by Ranjit Mandal56 I am till now (dt. 07.10.2020) in problem with your product kitchen chimney model ARC PREMIUM. My mobile No. [protected], address, House No. 7/590, 2 No. Sonatuli Lane, Chinsurah, Chawk Bazar, P.O. + Dist. Hooghly, PIN - 712103, WB. The details of the product attached herewith.
1. Machine Code No. C[protected], kitchen chimney model ARC Premium, date of purchase 03.02.2020, date of instalation 24.02.2020, invoice No. 1329, customer code No. 1287