[Resolved] Kutchina / Bajoria Appliances — hopeless & callous service from sriram's appliances, distributor of kutchina chimney | |
I seek help from your complaints forum, for your intervention, to resolve the bottleneck at the earliest. The complainant has undergone a a. M. C. For service and maintenance of a kutchina ss vogue modelled kitchen chimney with sriram's appliances thru its branch at madhyamgram (Bankim pally, madhyamgram, kolkata - 700129) dt[protected]. In 3rd week of feb 2018, on observing slow speed in phone motor, sent sos thru phone. One mechanic came on 25.02.2018 and after checking taken away 2 fan motors informing us that the motors would be repaired and be refitted after 4/5 days. But even till today (07.05.2018) after elapse of 74 days, theres no response from them. Further, their registered ph thru which contacted till 25.02.'18 are not operative now. I don't know what to do. Through your forum, i request to make contact to sriram's appliances vis-a-vis kutchina/bajoria to do the needful. Otherwise, the undersigned will be forced to seek help from 3rd party for the loss (Forced inhalation of smoke, blackening of the kitchen-room, causing life threatening hazards) only due to sriram's appliances callousness. The u/s will be forced to claim financial loss related to the hazards and pollution caused damages in monetary equivalence including the psychological disturbance caused due to the unworldly breach of contract. With regardful thanks, Sutapa biswas W/o timir baran biswas Anandalok, madhyamgram, Kokata - 700129, w. B. Was this information helpful? | |
Jun 15, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support May 15, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello!We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina