[Resolved]  Kutchina / Bajoria Appliances — irresponsible behavior and harassment

Address:CD-79 Street 254 Newtown Action Area 1, 700156

Shampa mitra took full payment of chimney smarty 29000 and then did not deliver the product on committed date. I took leave from office for installation but she failed the delivery 3 times on the day. Finally mechanic came today and told angle is not provided to him for installation on window. He and we called shampa mitra to send the necessary equipments but she simply ignored our calls and replied "arrange yourself". We are surprized seeing such irresponsible behavior from a branch manager of bajoria. I want strong action against this lady as she knows only to harrous customers and avoid duties. She is not even bothered how installation can be done without necessary equipments when she herself inspected the area before purchase.
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Oct 6, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.

Regards
Team Kutchina
Complaint comments 

Comments

My Kutchina hob was not work properly it blast all 4 burners many times plz help

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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