Chimney is not working for more than 3 months. Many times docketed to the local service centre but no one attended till date. Amc done on 31.08.2019 for a period of 3 years. They are not receiving the phone.
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Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.
After complaining one engineer visited and suggested to change the housing of the chimney. I agreed to pay the cost of above housing. He placed a requisition of the above housing but he didn’t turb up till now. Hence we are suffering so much.
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We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.
Regards
Team Kutchina
Phone no.: 9007850061