[Resolved]  Kutchina / Bajoria Appliances — kutchina chimney servicing is very bad

Address:Hyderabad, Andhra Pradesh, 500089

Hi.. we have been calling to kutchina customer care for chimney servicing since a month and every time we call we have been told that the servicing guy will call us but it never happend. I have asked to give me the servicing guy number and that also.did not happen.. I wanted to escalate this as we did not get the response properly.. very irresponsible act this is and am not sure whom to complain or escalate on this...while we were buying the product we have been told that the servicing will be quick but now the situation is different. What should we done now?
Bill no: 0142
Registered mobile no: [protected]
Registered name: Khamuruddin
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Jun 16, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
Kutchina / Bajoria Appliances Customer Care's response
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina
Complaint comments 

Comments

(1) gas stove not getting proper flame and heat also..
(2) chimney fitted but not in centre. So mny time Informed to surat custemer care but nothing get result.
Once time come to fit the service mn but not skilled persion.
Mob No[protected]
Kutchina / Bajoria Appliances Customer Care's response, Jun 26, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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