[Resolved] Kutchina / Bajoria Appliances — kutchina kitchen appliances (modular kitchen) | |||
Moduler kitchen was purchased on 19.02.2015 by ila bandhu ([protected]). Slider of top rake not working staying.in this regard complain was lodge but your company demanded visiting charge though it is in under warranty period of five years. There is clearly mentioned in warranty card that company will replace the damage parts with free of cost within warranty period. This is very astonishing please look into the matter and rectify. Was this information helpful? | |||
Jan 6, 2019 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send us the details of your purchase( invoice) at [protected]@kutchina.com, Regards Team Kutchina Verified Support Dec 06, 2018 Kutchina / Bajoria Appliances Customer Care's response Dear Madam, Thank you for your telephonic conversation with us. As discussed, kindly confirm to us if we should send the technician for the job with your preferable time. Regards, Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile, you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina