[Resolved] Kutchina / Bajoria Appliances — kutchina smartec chimney - amc from purefresh sales and services

pritin bera

from Kolkata, West Bengal

Address:

Preefresh Sales and services, office- Rajbari Road, 2.5 no Airport Gate, near old rajbari, p.o- Dumdum, kolkata-700081, 700079

After last servicing by them on 6.9.19 there is problem with the chimney. The autoclean light is blinking now and then and i cannot use the chimney. I called them again. They came and told that one of the fans is defective, so they provided a new fan for rs-2500rs-2500 (I think it is overpriced)
But the problem is persisting. I called them again. But they have not visited yet.
Customer name - puspa bera
Mobile no - [protected]

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Nov 15, 2019

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2019

Kutchina / Bajoria Appliances Customer Care's response Dear Sir,

As communicated to you over telephone, we are unable to locate any service provider with the name as mentioned by you.( Purefresh sales and service). Kindly share the invoice copy/bill to our customer care mail id for us to proceed on it further.
Thank you for your support.
Regards,
Team Kutchina