Kutchina / Bajoria Appliances — Kutchina vega dlx 75

Address:

BLOCK-7, 20, Bajoria Towers, Chinar Park, Kolkata, West Bengal 700157

We have purchased the Kutchina vega dlx75 model chimney on 2 nov 2022.As per their warranty manual and instruction manual there two free services within the 4 months of purchase.We have registered and called the customer care for the free service on 10 january 2023 but till now no one has come to do the service.They are just taking our details and harrasing us mentally by making fake promises.Its been more than 20 days and still no one technician has come to our place to give the free servicing.Such kind of ill services are being given by Kutchina brand which we had hope with.If you people dont want to give after sales service then why you mention it in the warranty card book let that you will be providing the service and have given the coupon codes.Utter unethical customer behaviour practices are being followed by this company.I would request to please take strict action as they have no right to harass the mindset of genuine customers by making fake promises and liabilites and then bullying us around.Kindly help me.