[Resolved] Kutchina / Bajoria Appliances — kutchina water purifier not working from last two weeks

Pranjal Kr Deka

from Guwahati, Assam

Address:

Kamrup Metropolitan, Assam, 781031

I have purchased Kutchina RO Water Purifier 2 years back with an Amount of Apprx 22000. It was working fine. But from 24/Jun/19 it stops working. No lights glowing, No activity happen. I have call the toll free number ([protected]) of Kutchina service centre on 25/Jun/19. But nobody attend my house . Again I call on 2/Jul/19 with a remainder. But nobody visit. Again I call on 3/Jul/19, but no body visit. Again I call on 4/Jul/19, but no body visit. Today is 7/Jul/19. Last 14 Days I am purchasing drinking water from the market. Now what to do? Am I purchase another RO filter or waiting for Kutchina Service Person if Any. Please suggest

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Aug 16, 2019

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2019

Kutchina / Bajoria Appliances Customer Care's response Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.

Regards
Team Kutchina