[Resolved]  Kutchina / Bajoria Appliances — misbehave by authorized dealer unique solution

Address:	700109
Website:	[email protected]

I am externally disappointed by the service of your so called Authorized dealer " Unique Solution" Address: North Station Road, Agarpara, Kolkata 109. Phone :[protected] .
I got a call in August 2017 last week from a lady called Priya ( Mobile: [protected]) saying that, she is calling from Kutchina Head Office for AMC for my Velva Model. Believing upon her word I agreed to do the AMC. But when the person Mr. Ranjit Hazra ( Mobile: [protected]) came for the AMC it was found that he is coming from Agartala not from Kutchina Main Office. On his request I some how did the AMC on 04/09/17 . After that he went to check the machine and insist to exchange it. When I denied he said the oil channel and ring needs to be changed and intentionally broken it. He also broken the side corner of the machine by hitting it with the opposite side of a screw driver and said all will be replaced the next day. After that no one from Unique Solution picked up the call to give service. When complaint the same to Kutchina Helpline with complaint no: US/35/1017 I got it replaced after 7 months on 20/4/18 .
Today I got call from Unique Solution for AMC . When I tried to explain my problem, they denied to listen to me and the lady tele caller ( Hopefully Priti) started shouting on me like anything with very harsh language. I wanted to talk to the Manager, but she denied and said she is the manager and no one will talk to me.

Want Justice for my insult and harassment from you before I go to consumer court .