[Resolved] Kutchina / Bajoria Appliances — modular kitchen amc very poor support | |||||
Last year, i have installed modular kitchen from kuchina with near to 2 lakhs cost and at the time of booking, the amc for coming 5yrs are free. I called their toll free no and logged a ticket for some issue but 20days passed, no one called me or not attended. Even i called twice their toll free no to know the current status but the way of response was too bad. Also called their corporate office and updated them about the issue and logged ticket and requested them to look into it. But after some days, when i call again they told to contact toll free no. I am really disappointed that why i choose kuchina for modular kitchen. I am looking fast resolution/ack as per my logged ticket. Was this information helpful? | |||||
May 3, 2018 Complaint marked as Resolved Kutchina / Bajoria Appliances customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Kutchina / Bajoria Appliances Customer Care's response Hello! Please accept our sincere apologies for the inconvenience caused. Request you to share your contact details for us to have a check and do the needful. Regards, Team Kutchina | |||||
 2 Comments | |||||
Comments
The service provider in Bhubaneswar is telling that the spare parts(burners) are not available .Ihave to purchase a new one.They are telling that the model is out dated .I have to purchase a new model.
Kutchina / Bajoria Appliances Customer Care's response, Jun 26, 2018
Verified Support
Hi,
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina