Kutchina / Bajoria Appliances — More than 5 months No Servicing of Kutchina Chimney

Kutchina / Bajoria Appliances — More than 5 months No Servicing of Kutchina Chimney

S Subh99_EN from HOWRAH, West Bengal Jan 20, 2023 Feb 8, 2023 This thread was updated on Feb 8, 2023

I bought a Kutchina Chimney (Model Angela 60 premium) on 27th August 2023 and this product has 3 free services. I have called customer care on 2nd January 2024 for servicing of my product, from customer care end they have informed me my service will be done in 2 days. But from 2nd January to till date no servicing has been done yet. I am repeatedly asking for servicing (called 10 times) but Kutchina Customer Care is simply harassing. They are not sending anyone for servicing. Every time when I call, they are saying the technician will visit within 2 days, but from 2nd January 2023 to 20th January 2023 no visit and not even a single call. I have sent complaint after complaint. But no use. All my money is gone. Pathetic service by Kutchina. Can you please let me know when I can expect my service from your end? Regards Subhankar Reg Mobile No: [protected] Was this information helpful? No (0) Yes (2)
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
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Comments

Subh99_EN

from HOWRAH, West Bengal

Jan 23, 2023

its been more than 3days, but still no body called me up!!!

Sangit Roy

Jan 23, 2023

now a days this Kuchina is harassing people like hell, you can raise a complain to consumer forum

Sangit Roy

Jan 23, 2023

now a days this Kuchina is harassing people like hell, you can raise a complain to consumer forum

Kutchina / Bajoria Appliances Customer Care

from KOLKATA, West Bengal

Feb 8, 2023

Verified Support

Kindly share your registered mobile number or the docket number. We would connect you and look into the matter on priority. Thank you, Regards, Team Kutchina.