[Resolved]  Kutchina / Bajoria Appliances — no service against amc

Purchased product from lokenath kitchen solutions and amc with them. My product is kutchina vogue chimney. Amc is for 5 years every 3 months service assured. Last service done in december 2019. Due to lockdown skipped march service but when asked in june during unlock they are continuously delaying and till date no response. Booked service 8/6/20, verbal request made thereafter, complaint made on 29/6, 5/7, 7/7 but no care from their end. My oil collector tray fell down broken, chimney is full of burnt oil. Immediately service is sought with assurance no future harrasment will be made.
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Aug 8, 2021
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
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Comments

Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please provide us with your contact number so that we can proceed with your request. Our executives will surely call you back as soon as possible.

Regards
Team Kutchina

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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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