[Resolved]  Kutchina / Bajoria Appliances — not attending for service of electric chimney.

Address:700059
Website:[email protected]

I've purchased a electric chimney bearing machine (Stanza ss) code no c[protected] on 03/01/2018 and date of installation 01/02/2018.in spite of several calling over telephone in your given no, no one attended for a single service of he machine after the date of purchase.in every cases it has been informed that service man will be attended in time, but none has came to service the machine.
Hope, initiative will be taken immediately for serving of machine as it has started giving problem. If no initiative has been taken from your end shortly the issue will be taken before consumer forum as well as before the appropriate authority.
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Sep 29, 2018
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

Need to chance the van of your kutchina chimney
Kutchina / Bajoria Appliances Customer Care's response, Oct 13, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina
Sir
My chimney though on AMC( due date in August ) despite several reminders no service done yet.
Santosh Kumar Pani
Kutchina / Bajoria Appliances Customer Care's response, Oct 13, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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