[Resolved] Kutchina / Bajoria Appliances — Not sending the techinicians by authirized service center.
M
malay dalui
from Mumbai, Maharashtra
Address:
711302
Website:
www.kutchina.com
I have a kutchina chimney at my kitchen, i have an amc with vertex marketting concern, authorized kutchina service center. After doing first service, the kitchen is filled up smoke oil when ever kitchen is used for making food, i have telephoned several times to customer care executive (Ph no.[protected] but they are not sending any technicians to attend my chimney.
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Jun 21, 2018
Complaint marked as Resolved
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.
I have a smartec kutchina chimney at my kitchen. I have an AMC with kutchina from 20/7/2016. I have booked for servicing on 23/12/2016. My booking no is[protected]. But after 45 days there is no response from kutchina. I have called so many times to customer care agents. But servicing not done till date.My mob no [protected].
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.
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We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.
Regards,
Team Kutchina