[Resolved] Kutchina / Bajoria Appliances — poor service by kutchina
M
manc
from Kolkata, West Bengal
Address:
700157
Website:
www.kutchina.com
Sir,
I have installed the kutchina smartec chimney in my kitchen on 24.4.17. My first service date of the chimney was 15.08.17 as mentioned by the kutchina serviceman. I made contact with the kutchina service center (Ph no.[protected] on 16.8.17 and they gave me docket no.23912 for my first service. The contact person told me that within 7 to 10 days there service man would attend our house. But none of there service man attend our till today.
Please take some strict action against this unprofessional behavior and solve my problem as early as possible.
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May 5, 2018
Complaint marked as Resolved
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.
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