[Resolved] Kutchina / Bajoria Appliances — regarding amc service of prime (water purifier)

Sunandan Barua

from Silchar, Assam

Address:

Kamrup Metropolitan, Assam, 781012

I have called the service centre at toll free number of 7th may, 2018 for servicing of the prime (Water purifier) which is under amc but no one came for servicing till today (12/05/2018) for reasons better known to them. When i contacted them again on 12.05.2018, the representative at the other end told that it will be done by 14.05.2018 but is neither able to provide me reasons for the delay nor is feeling sorry for customer's dissatisfaction. Really very horrible service and terrible customer concern.
Booking no.[protected], dated 07.05.2018

Sunandan barua
Guwahati, assam

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Jun 17, 2018

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Verified Support

May 15, 2018

Kutchina / Bajoria Appliances Customer Care's response Hello Mr. Sunandan

We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina

Verified Support

May 15, 2018

Kutchina / Bajoria Appliances Customer Care's response We understand that your experience with us was not very pleasant. This certainly does not match our standards and level of commitments. We will surely take strict actions against the concern. Request you to share your contact details for us to have a check and do the needful.

Regards,
Team Kutchina