[Resolved]  Kutchina / Bajoria Appliances — Regarding worst service issue of Kutchina

Address:

Kolkata, North 24 Parganas

I have lodged a complain in kutchina customer care on 13th june regarding my kutchina purica excel model not working from last friday[protected] through your customer care number. On 15th june again i have connected with your customer care number. Your representative has assured me that they have again forwarded the request to the service provider. But since last saturday, no one has connected to me amd today 16th june also over. For this reason, i'm not able to collect the water from the purifier machine. These types of services are not expected from kutchina. I have also used aqua guard machine from last 19 years but they attend the call on the same day after log the call before purchase of this machine. At the time of purchasing the machine, the s. M. U enterprise from gorabazar has committed to me that after sale service of kutchina is far better than any other company. But after the purchase of the machine, i noticed so many negligence activities of kutchina. My complain no is [protected]. This problem of my machine is not happened at first time. It is happening from beginning. Now im feeling that i'm fully cheated by kutchina.

Your prompt response is appreciable.