[Resolved] Kutchina / Bajoria Appliances — repairing of modular kitchen which is under five years warranty

kalyan kumar mitra

from Kolkata, West Bengal

Address:	Kolkata, West Bengal
Website:	[email protected]

I was purchased a semi modular kitchen and the completion date is 12.03.2016 vide order no.15162909. Earlier my kitchen was damaged (Complain no. Mkb/04/0716) and it was repaired by the company free of cost and without claiming any inspection charge as per warranty.
Again my semi modular kitchen has been damaged and warranty is still valid & complain no. Is [protected] dt.17.12.2018. Now the company is claiming rs.250.00 as inspection charge indirectly as a labour charge against the same warranty which is not mentioned in warranty also.

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Jan 31, 2019

Complaint marked as Resolved

Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.

Dec 23, 2018

Updated by kalyan kumar mitra Kutchina is regretting to attend the complain without giving inspection charge last mail was given by the Company on dated 21.12.2018

Verified Support

Dec 26, 2018

Kutchina / Bajoria Appliances Customer Care's response Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina