[Resolved]  Kutchina / Bajoria Appliances — sales & service

Address:

Guwahati, Kamrup Metropolitan, Assam

Dear sir,

I am writing you to complain about poor services i received from the below mentioned dealer of kutchina chimney at guwahati.

M/s kutchina exclusive stores
Bajoria entertainment pvt. Ltd.
Senapati complex, 2nd floor
Opposite goswami service petrol pump
Gnb road, silpukhuri, guwahati – 781003
Contact person: keshab baruah - [protected]

That sir, on 30.06.2019 i purchased a kutchina chimney, model: smartec from the above mentioned dealer and value of the item fully paid by me in cash to concerned dealer person. However, the firm did not give me any bill/tax invoice for the product sold to me. While i asked for tax invoice, the sales executive of the firm, mr keshab baruah (Mobile [protected]) told me that he will handover the bill/tax invoice to me after incorporating my gstin within 3/4 days. Since then i was constantly following up with mr. Baruah, but he was always extending time and now he doesn’t attend my phone call and not giving any response to my text message.

I don’t understand why the dealer is not giving me bill/tax invoice for the product sold on 30.06.2019. Can kutchina product be sold without giving tax invoice to the customers? I surprise………………...

In the above context, i request you to look into the issue urgently and arrange to handover the bill/tax invoice to me incorporating my gstin as mentioned below at the earliest.

Further, the firm gave me a warranty card (Without having any seal & signature) and an order form which i attached for your reference.

With regards,

Dipak kumar bhowmik
State bank of india
Local head office
Dispur, guwahati – 781006
Gstin: 18aaacs8577k1zo
Contact no: [protected], [protected]