[Resolved]  Kutchina / Bajoria Appliances — service pending for water purifier

Address:Ashram Palli, North Tripura, Tripura, 799264

On 06/06/2019 I called your customer service to provide service and resolve a broken water tap and since then called 3 times but till date no service has been provided. I was entitled to get 4 free service but received nothing. Every time I called they said to send service provider within 2/3 days but not a single contact from your side. Such a poor service I haven't seen anywhere. I hope you would resolve it as soon as possible. My registered number with product is [protected]. The product got installed on 21/11/18
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Jul 29, 2019
Complaint marked as Resolved 
Kutchina / Bajoria Appliances customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
Kutchina / Bajoria Appliances Customer Care's response
Hello!

We understand that your experience with us was not very pleasant. This certainly
does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. As confirmed to you over telephone, our technician would visit you on Monday,[protected], for the job. Kindly contact us for any further feedback or assistance.

Regards
Team Kutchina
Complaint comments 

Comments

I have purchased a new gas stove from a sales executive rupak sharma. The gas stove is not working properly due to the fame of the burner is high and enable to reduce as required and the same is not explained to us by the executive on purchase and now complaining but no response from anyone very disappointed.

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    Kutchina / Bajoria Appliances Address
    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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