[Resolved]  Kutchina / Bajoria Appliances — Servicing guy doesn't respond

Address:

Guwahati

I am regular customer of kutchina. I own kutchina water purifier and chimney of your esteemed company. We bought all the products from bajoria entertainment pvt ltd. We did a yearly maintenance contract of rs 4500 in the month of january. Know since last 25 days my water purifier is not dispensing any water sue to some problem. As there was a lockdown till two days back, we had no options left but to buy drinking water. Now as the services are open due to unlock, i have been trying thousand times since last two days to call the service guy named ajit mudear, but in vain. He is not picking up the phone once. Tried your toll free no but with no use. Tried bajoria entertainment pvt ltd no again with no response. Tried the marketing guy named mr karndarpa bhuya who actually sold the unit, but again of no use. No one is picking the phone or responding. I am fed up of kutchina services. Please do something because it's difficult to buy daily water having a purifier at home. Also i have already paid for the yearly maintenance of 4500 rs. What's the use. It's just mere loot.
Please send someone immediately or else i shall have to think twice buying kutcikut products in near future